Lobby Attendant

Are you an enthusiastic team player who enjoys interacting and providing exemplary service to guests? Do you have a pro-active nature and an "I can help you" attitude and enjoy working with a team that appreciates it? Do you enjoy a variety of activities, are fast thinking and possess good follow through skills to ensure the job is done right? Are you able to self-motivate and stay focused on completing overnight tasks?

If the answer is YES, Hyatt Place Phoenix Downtown, a 238-room brand new hotel that opened on September 2021 has an opportunity for you!

Job Summary:

As a Lobby Attendant, you are responsible for delivering and collecting Housekeeping related items to include and not limited to linen, amenities, and cleaning supplies to the various departments on property, anticipating and responding to guest requests in the hotel, while delivering exemplary guest service.

Essential Duties/Responsibilities:

• Anticipate guest expectations
• Deliver all housekeeping related requests
• Deliver restaurant linens to various departments
• Clean and upkeep the public areas, administrative offices, pool area, bar, restaurant, meeting rooms, restrooms, driveways, parking lots, and all other guest and service areas of the hotel that may be assigned from time to time
• Schedule pickup and delivery of guest laundry
• Restock all housekeeping closets and carts
• Receive, store and restock housekeeping supplies as needed
• Follow all hotel safety policies and procedures
• Effectively communicate with guests for requests

Job Requirements:

• Must be available to work weekends and holidays
• High attention to detail

Ideal Candidate Will Have:

• Ability to interact with all associates and guests of the hotel
• Prior janitorial or housekeeping experience; preferably in a hotel setting

Physical Requirements:

While performing the duties of this job, the employee is regularly required to walk, sit, use hands to reach with hands and arms, and stoop, kneel, or crouch.  Must be able to lift/move and up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.  Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.  Finger dexterity is required to operate a computer keyboard, calculator and other office/IT equipment. 

For more information about this hotel and Pacific Hospitality Group (PHG), click on Hotel Portfolio tab and About PHG.

Hyatt Place Phoenix/Downtown is an equal opportunity and E-Verify Employer M/F/V/D