Hyatt Place Phoenix/Downtown, a 238-room brand new hotel targeted to open in September 2021 has an opportunity for you!

Are you an individual who enjoys working at a continuous steady pace in a service environment?  Do you enjoy working in a team oriented culture where providing outstanding and consistent quality service to others is appreciated?  Are you attentive to details and have excellent follow through?

If the answer is YES, Hyatt Place Phoenix/Downtown and Pacific Hospitality Group is looking for you!

Job Summary:

As a Houseperson / Lobby Attendant, you are responsible for delivering and collecting Housekeeping related items to include and not limited to linen, amenities, and cleaning supplies to the various departments on property, anticipating and responding to guest requests in the hotel, while delivering exemplary guest service.

Essential Duties/Responsibilities:

• Anticipate guest expectations
• Deliver all housekeeping related requests
• Deliver restaurant linens to various departments
• Clean and upkeep the public areas, administrative offices, pool area, bar, restaurant, meeting rooms, restrooms, driveways, parking lots, and all other guest and service areas of the hotel that may be assigned from time to time
• Schedule pickup and delivery of guest laundry
• Restock all housekeeping closets and carts
• Receive, store and restock housekeeping supplies as needed
• Follow all hotel safety policies and procedures
• Effectively communicate with guests for requests

Job Requirements:

• Must be available to work weekends and holidays
• High attention to detail

Ideal Candidate Will Have:

• Ability to interact with all associates and guests of the hotel
• Prior janitorial or housekeeping experience; preferably in a hotel setting

Physical Requirements:

While performing the duties of this job, the employee is regularly required to walk, sit, use hands to reach with hands and arms, and stoop, kneel, or crouch.  Must be able to lift/move and up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.  Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.  Finger dexterity is required to operate a computer keyboard, calculator and other office/IT equipment. 

For more information about this hotel and Pacific Hospitality Group (PHG), click on Hotel Portfolio tab and About PHG.

Hyatt Place Phoenix/Downtown is an equal opportunity and E-Verify employer M/F/V/D