Room Attendant (Housekeeper) | Ko'a Kea Hotel and Resort

Full Time & Part Time Positions Available

Hourly Rate: $28.60

Our Property:

On the sunny south shore of Kaua'i, you'll find the golden beaches of Koa' Kea Hotel and Resort. Inspired by the Pacific's spectacular sunsets and vibrant sea life, this exceptional 121-room boutique resort was named the #1 resort in Kauai for its beachfront accommodations, breathtaking views, luxurious amenities, and personalized service.

Job Summary

The Ko'a Kea Hotel and Resort is seeking an individual with a strong commitment to outstanding service and a keen sense of detail to join our team as Room Attendant.

If you are an individual who is passionate about delivering great service and gets satisfaction from being a part of a great team, then the Ko'a Kea Hotel and Resort is the place for you.  If you are prepared to make a difference in each guest's life, then the Ko'a Kea Hotel and Resort will be a place you will be proud to become a part of.

Overview:

A Room Attendant is responsible for maintaining the cleanliness of the guest rooms.  Room Attendants must have the ability to lift, pull and push a moderate weight.  This is a fast-paced position. This highly visible role gives opportunities for casual conversation and hotel or local recommendations. Responsibilities include following policies and procedures to ensure the quality of the guest rooms remain consistent throughout the property.

Essential Duties/Responsibilities:

• Maintain warm, hospitable guest relations in all guest contact.
• Responding to individual guest needs as they occur.
• Clean and maintain all assigned rooms and suites daily, including stripping linen, bathroom cleaning, vacuuming, dusting, checking of room lights and equipment, air conditioner unit, television, spot cleaning, and stocking all room supplies.
• Report any items missing from rooms and suites.
• Report all items in need of repair to supervisor and maintain equipment used in work.
• Protect guest safety and well-being; be courteous to all guests and co-workers.
• Thoroughly completes projects and assignments professionally with care.
• Adjusts to high pressure conditions and is open to change.
• Assumes responsibility for personal growth and development.
• Conducts him/herself (acts and dresses) professionally at all times; sets standards for all.
• Expresses ideas and conveys information clearly, effectively, and professionally.
• Scrupulously follows all Ko'a Kea Hotel & Resort policies and procedures.

Job Requirements:

• Knowledge of the English language to effectively communicate with guests, associates, and vendors.
• Knowledge of all hotel departments and functions.
• Good mathematical and computer skills.
• Ability to actively listen to others.
• Ability to lift and pull a minimum of 20 pounds.
• Ability to perform physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
• Ability to be a team player.
• Ability to tolerate moderate amounts of walking.
• Driver's license and ability to maintain a clean driving abstract for a minimum of three years.
• Ability to operate automatic and manual vehicles.

Physical Requirements:

• Minimum lifting of 20 pounds.
• Pushing, bending, stooping, upward reaching, manual dexterity.
• Hearing, writing.
• Minimum pulling of 20 pounds.
• Other duties may be assigned.

Benefits

• Health Insurance
• Vision Insurance
• Dental Insurance
• Pharmacy Insurance
• 401K
• Referral Bonus
• Paid Time Off
• Birthday Holiday (Full-Time or Part Time Only)
• Gone Fishing Holiday (Full-Time Only)
• Opportunities for advancement

The Ko'a Kea Hotel and Resort, one of Pacific Hospitality Group's Meritage Hotels, welcomes your interest in applying for this position.

Pacific Hospitality Group is an Equal Opportunity.