Maintenance III | Ko'a Kea Hotel and Resort

Full Time & Part Time Positions Available

Hourly Rate: $25.00

Our Property:

On the sunny south shore of Kaua'i, you'll find the golden beaches of Koa' Kea Hotel and Resort. Inspired by the Pacific's spectacular sunsets and vibrant sea life, this exceptional 121-room boutique resort was named the #1 resort in Kauai for its beachfront accommodations, breathtaking views, luxurious amenities, and personalized service.

Job Summary

The Ko'a Kea Hotel and Resort is seeking an individual with a strong commitment to outstanding service and a keen sense of detail to join our team as Maintenance III.

If you are an individual who is passionate about delivering great service and gets satisfaction from being a part of a great team, then the Ko'a Kea Hotel and Resort is the place for you.  If you are prepared to make a difference in each guest's life, then the Ko'a Kea Hotel and Resort will be a place you will be proud to become a part of.

Overview:

The Maintenance III creates an experience for our hotel guest by offering them a larger than home experience with welcoming, helpful and exceptional service, while maintaining a safe, clean, comfortable and inviting environment.  Our Maintenance associate demonstrates attributes of a great Host by being aware and attentive to our guest's safety needs; in addition, they create conversations and share a moment thereby making a real connection with our guests.  The Security Officer will protect the assets of the Hotel, guests, and associates.

Essential Duties/Responsibilities:

• Maintain warm, hospitable guest relations in all guest contact.
• Transmit and receive messages using all communication avenues.
• Is aware of all operational procedures for activities such as fire prevention, fire fighting, traffic control, power outages, or any other emergency situations.
• Assists in any emergency situation.
• Uses the appropriate safety equipment when working on a project or repairs.
• Report all items in need of repair to supervisor and maintain equipment used in work.
• Protect guest safety and well-being.

• Responding to individual guest needs as they occur.
• Maintain all areas of the hotel and its common areas in good working order being aware of any potential emergency situation.
• Schedules preventative maintenance and maintains all equipment on regular basis.

• Respond to and resolve all guest requests, complaints, or questions in a courteous and timely manner.
• Thoroughly completes projects and assignments professionally with care.

• Adjusts to high pressure conditions and is open to change.
• Assumes responsibility for personal growth and development.
• Conducts him/her self (acts and dresses) professionally at all times; sets standards for all.
• Expresses ideas and conveys information clearly, effectively, and professionally.
• Works to resolve disagreements and is respectful of peers and co-workers.
• Scrupulously follows all Ko'a Kea Hotel & Resort policies and procedures.

Job Requirements:

• Knowledge of the English language to effectively communicate with guests, associates, and vendors.
• Knowledge of all hotel departments and functions.
• Good mathematical and computer skills.
• Ability to actively listen to others.
• Ability to lift and pull a minimum of 20 pounds.
• Ability to perform physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
• Ability to be a team player.
• Ability to tolerate moderate amounts of walking.

Physical Requirements:

• Minimum lifting of 20 pounds.
• Pushing, bending, stooping, upward reaching, manual dexterity.
• Hearing, writing.
• Minimum pulling of 20 pounds.
• Other duties may be assigned.

Benefits

• Health Insurance
• Vision Insurance
• Dental Insurance
• Pharmacy Insurance
• 401K
• Referral Bonus
• Paid Time Off
• Birthday Holiday (Full-Time or Part Time Only)
• Gone Fishing Holiday (Full-Time Only)
• Opportunities for advancement

The Ko'a Kea Hotel and Resort, one of Pacific Hospitality Group's Meritage Hotels, welcomes your interest in applying for this position.

Pacific Hospitality Group is an Equal Opportunity.