Hourly Range: $25-28/hr

Company Description:

Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family focused company committed to long term holds that enable us to grow our business and our team members. Our vision is to enrich people's lives by offering memorable experiences, giving back to our communities and honoring God in all that we do. We are focused on long-term value creation and sustainable growth.

Our Guiding Principles:

Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, & Fulfillment

Job Description:

What You Will Accomplish

The Sales, Marketing, Revenue Coordinator is a vital member of the Pacific Hospitality Group's team, responsible for supporting and coordinating Marketing, Sales and Revenue Management activities. The Sales, Revenue, and Marketing Coordinator plays a crucial role in ensuring the smooth execution of sales and marketing initiatives, optimizing revenue generation, and maintaining strong relationships with clients and partners. 

The responsibilities mentioned above are specific to the Sales and Marketing Coordinator position within the Pacific Hospitality Group. Other general responsibilities may also be assigned as needed. 

• Manage SVP Commercialization calendar to ensure it is organized and efficient:
• Schedule appointments, meetings, and conference calls, coordinate with internal and external stakeholders to arrange meetings and manage any scheduling conflicts.
• Send meeting invitations, reminders, and updates as necessary.
• Provide administrative support for the Marketing team:
• Assist with document preparation, including drafting and formatting marketing materials, presentations, and reports.
• Coordinate travel arrangements, accommodation, and itineraries for the marketing team members.
• Manage expense reports and reimbursement requests for the marketing team.
• Oversee the receiving and filing of invoices from vendors and customers:
• Collect, review, and organize invoices in a timely manner.
• Track payments and ensure prompt processing.
• Reconcile bank and credit card accounts related to marketing expenses.
• Organize contracts for Meritage Collection in Contract Works:
• Maintain an organized system for managing contracts using Contract Works software.
• Coordinate with relevant stakeholders to ensure contracts are executed, filed, and renewed as necessary.
• Track contract expiration dates and proactively initiate renewal processes.
• Create the Quarterly Corporate Marketing Newsletter and distribute it:
• Develop content for the quarterly newsletter, including updates, achievements, and upcoming initiatives.
• Design and format the newsletter using appropriate software or tools.
• Distribute the newsletter to the company's employees using the preferred communication channels.
• Project manage the Annual Sales, Marketing, and Revenue Conference:
• Coordinate all aspects of the conference, including venue selection, logistics, agenda planning, and speaker coordination.
• Collaborate with internal teams and external vendors to ensure a smooth execution of the conference.
• Manage budget, timelines, and communication related to the conference.
• Oversee the SOPs for Sales, Marketing, and Revenue and ensure they are organized and updated in PHG Connect:
• Maintain and update the Standard Operating Procedures (SOPs) for the sales, marketing, and revenue departments.
• Ensure that SOPs are organized and accessible within the PHG Connect platform.
• Collaborate with relevant stakeholders to gather and incorporate any process changes or updates.
• Take notes and send follow-up emails with action items during sales, marketing, and revenue meetings as needed:
• Summarize discussions, action items, and decisions made during meetings.
• Send follow-up emails to participants, highlighting action items and deadlines.
• Provide Delphi and Top Line reporting as needed for Regional Director of Sales:
• Generate reports using Delphi and Top Line systems to provide sales-related data, such as room bookings, revenue, and lead tracking.
• Analyze and present the data in a clear and concise manner.
• Collaborate with the Regional Director of Sales to address any reporting needs or specific requirements.
• Manage Cvent user access for all property and above property users:
• Maintain user accounts and permissions within the Cvent event management system.
• Grant or revoke access to Cvent based on user roles and responsibilities.
• Provide training and support to users as needed.
• Manage Unifocus Meeting Planner Surveys for all properties:
• Coordinate and oversee the Unifocus Meeting Planner Surveys for all properties within the Pacific Hospitality Group.
• Ensure surveys are sent out to meeting planners in a timely manner.
• Organize monthly property presentations for quick access in PHG Connect:
• Upload the presentations to the PHG Connect platform for easy access and reference.
• Ensure that the presentations are properly labeled and categorized.
• Maintain updated Sales Deployment for all properties in PHG Connect:
• Update and maintain the Sales Deployment information for all properties within the Pacific Hospitality Group.
• Ensure accuracy and completeness of data related to sales teams, territories, and key contacts.
• Collaborate with property representatives to gather and update relevant information.
• Coordinate quarterly Pinnacle Award submissions and document winners for Chairman's Awards:
• Coordinate the submission process for quarterly Pinnacle Awards, recognizing outstanding achievements within the organization.
• Collect and compile submissions from various departments and properties.
• Maintain a record of Pinnacle Award winners and assist in preparing documentation for the Chairman's Awards

What You Will Bring 

• Bachelor's degree in Business Administration, Marketing, Hospitality Management, or a related field is preferred. Equivalent experience will also be considered.
• At least 2-3 years of experience in a similar role, preferably within the hospitality industry.
• Demonstrated experience in providing administrative support and coordination, specifically in sales, marketing, or revenue management.
• Familiarity with contract management and invoice processing is desirable.
• Experience in organizing and managing events, conferences, or similar projects is a plus.
• Knowledge of sales and revenue reporting tools, such as Delphi and Top Line, is advantageous.
• Familiarity with CRM systems and event management platforms, like Monday, SmartSheets, Cvent, is beneficial.
• Understanding of Standard Operating Procedures (SOPs) and their implementation is preferred.
• Communication Skills: Excellent written and verbal communication skills are essential. The candidate should be able to effectively communicate with internal and external stakeholders, draft professional emails and reports, and prepare engaging content for newsletters and presentations.
• Organizational Skills: Strong organizational skills are crucial to manage multiple tasks, prioritize responsibilities, and meet deadlines. The candidate should have the ability to handle details accurately, maintain records, and ensure efficient document management.
• Attention to Detail: The candidate should have a keen eye for detail to ensure accurate data entry, precise document preparation, and thorough review of reports and contracts.
• Team Player: The candidate should be a collaborative team player who can work effectively with cross-functional teams and stakeholders. The ability to build and maintain positive relationships with colleagues, clients, and vendors is essential.
• Analytical Skills: Basic analytical skills to interpret data, generate reports, and provide insights are desirable. Proficiency in analyzing market trends, performance metrics, and customer feedback will be beneficial.
• Adaptability: The candidate should be adaptable and flexible in a dynamic and fast-paced work environment. They should be able to handle changing priorities and manage multiple projects simultaneously.
• Knowledge of Hospitality Industry: A solid understanding of the hospitality industry, including sales and marketing principles, revenue management concepts, and customer behavior, is advantageous.

Note: The qualifications listed above are intended to provide a general outline. Specific qualifications and requirements may vary based on the Pacific Hospitality Group's specific job posting and organizational needs.