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Executive Assistant to Hotel Managing Director

Who We Are:

The Meritage Resort and Spa:

Named one of the "Top Resorts in Northern California" by Condé Nast Traveler, The Meritage Resort and Spa ushers in a new way to discover Wine Country. Nestled amongst the rolling hills of Napa, you will find 467 rooms, including 51 suites, that provide beautiful accommodations paired with luxurious amenities. Award-winning cuisine, indulgent spa treatments in the serenity of an underground Estate Cave, on-site tasting rooms, a locally sourced artisanal market, and a spacious community lawn for a picnic, play, and private concerts. The Meritage perfectly blends world-class luxury with exceptional hospitality to bring our guests the ultimate Napa Valley resort experience. Come join one of the most dynamic teams in Wine Country.

You're Excited About US Because You Will...

-Design and prepares a wide variety of general correspondence, memos, charts, tables, graphs, presentations and reports using Microsoft Office applications and other software packages.

-Answer and screen all incoming phone calls, takes messages, and field/answer routine and non-routine questions.

-Sort and distribute mail. Opens the mail for the Managing Director and determines the level of priority. Responds to written customer correspondence as assigned.

-Schedule and organize a variety of activities such as meetings, travel, and department activities.

-Assist with special or daily projects as assigned such as coordinating tasks, disseminating information, and organizing events.

-Effectively deal with internal and external customers, some of whom may require a high level of patience, tact and diplomacy to defuse anger.

-Drive a vehicle to run errands related to business operations as needed.

We're Excited About YOU Because...

-You have earned a high school diploma or general education degree (GED), or an equivalent combination of education and experience.

-You have two years of office administration experience in a similar role. Hotel industry experience preferred.

-You possess a solid knowledge of customer service standards, guest relations and etiquette.

-You have the ability and experience in successfully providing high-level administrative support in a high volume, time-sensitive environment.

-You have a valid drivers' license in good standing with a clean driving record.

-You are able to work independently with minimal guidance and as part of a team

-You are willing and able to work varying schedules to reflect the business needs of the hotel. Work schedules will include working on holidays, weekends, and alternate shifts.


This job posting is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. See the Job Description for further information about this job.

We are an equal opportunity employer

Job Details
Reference # 45485
Posted on 05 Jul 2022
Location(s) The Meritage Resort and Spa - Napa, CA
Department Administration & General
Career level Experienced (non-management)
Hours/Status Full-time
More details (document)