Busser | Ko'a Kea Hotel and Resort

Full Time & Part Time Positions Available

Hourly Rate: $25.00

Our Property:

On the sunny south shore of Kaua'i, you'll find the golden beaches of Koa' Kea Hotel and Resort. Inspired by the Pacific's spectacular sunsets and vibrant sea life, this exceptional 121-room boutique resort was named the #1 resort in Kauai for its beachfront accommodations, breathtaking views, luxurious amenities, and personalized service.

Job Summary

The Ko'a Kea Hotel and Resort is seeking an individual with a strong commitment to outstanding service and a keen sense of detail to join our team as Busser.

If you are an individual who is passionate about delivering great service and gets satisfaction from being a part of a great team then the Ko'a Kea Hotel and Resort is the place for you.  If you are prepared to make a difference in each guest's life then the Ko'a Kea Hotel and Resort will be a place you will be proud to become a part of.

Overview:

As a Busser at Ko'a Kea Hotel and Resort you are in constant communication with the Food & Beverage staff to create a positive guest experience. We're seeking someone who is comfortable interacting with guests and being organized.

Essential Duties/Responsibilities:

• Understand that our guest is our #1 priority.
• Maintain the cleanliness of the front of the house operations to include but not limited to, floors, windows, service counters, serving trays, and storage areas, buffet stations, water station, bread station, coffee station.
• May be asked to assist with back of the house operations, as needed.
• Setting up restaurant for service, which includes but not limited to:
  • polishing silverware and glassware
  • folding napkins
  • moving tables with the discretion of the host or supervisor
  • setting up each table with placemats, silverware, glassware, napkins
• Removes refuse or linens to designated areas.
• Collecting all menus and returning them to host stand or designated areas.
• Sweeping or mopping when necessary and as needed
• Wiping down highchairs and booster seats
• Clear, clean, and reset tables in dining areas between seatings/as needed and transports soiled service-ware to the kitchen for cleaning.
• Scrape food from dirty dishes and return them to their proper storage place, as needed or requested by

management.

• Clean equipment and/or restaurant fixtures, chairs and tables, using specific chemicals to meet sanitary standards.
• Assist all guests with specific requests and communicate special needs to server/supervisor.
• Assist restaurant staff, to include servers, bartenders, and other team members, as needed with guest service.
• May be asked to transfer product between work areas.
• May be asked to assist in the stocking, dating, and/or rotation of food items within the restaurant.
• Other duties as assigned.
• Breaking down restaurant and setting up for morning service, which includes but not limited to:
  • Collect all candle votives and empty out candles then return them to cabinet.
  • Wipe down each table, if you are not sure if they are clean, wipe down regardless.
  • moving tables back to the original floor plan
  • setting up each table with placemats and napkins
  • setting up each table with plants

Job Requirements:

• Knowledge of the English language to effectively communicate with guests, associates, and vendors.
• Knowledge of all hotel departments and functions.
• Good mathematical and computer skills.
• Ability to actively listen to others.
• Ability to lift and pull a minimum of 20 pounds.
• Ability to perform physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
• Ability to be a team player.
• Ability to tolerate moderate amounts of walking.
• Driver's license and ability to maintain a clean driving abstract for a minimum of three years.
• Ability to operate automatic and manual vehicles.

Physical Requirements:

• Minimum lifting of 20 pounds.
• Pushing, bending, stooping, upward reaching, manual dexterity.
• Hearing, writing.
• Minimum pulling of 20 pounds.
• Other duties may be assigned.

Benefits

• Health Insurance
• Vision Insurance
• Dental Insurance
• Pharmacy Insurance
• 401K
• Referral Bonus
• Paid Time Off
• Birthday Holiday (Full-Time or Part Time Only)
• Gone Fishing Holiday (Full-Time Only)
• Opportunities for advancement

The Ko'a Kea Hotel and Resort, one of Pacific Hospitality Group's Meritage Hotels, welcomes your interest in applying for this position.

Pacific Hospitality Group is an Equal Opportunity.